TrustRadius Insights
Mailtrack is a highly valuable tool that has been immensely helpful for users across various industries. Users have found it particularly …
Overview
What is Mailtrack?
Mailtrack is a free email tracker for Gmail, boasting over 1,5 million active users.The vendor states users will Ffollow up with more accuracy, find out the moment emails have been read, track the number of clicks, and how many times…
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Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://mailtrack.io/en/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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What is Mailtrack?
Mailtrack is a free email tracker for Gmail, boasting over 1,5 million active users.
The vendor states users will Ffollow up with more accuracy, find out the moment emails have been read, track the number of clicks, and how many times a recipient has opened the mail, using only a normal Gmail interface.
It boasts intuitive checkmarks (✓✓) added to email, for Gmail read receipts right in an inbox.
How to use the mail tracker app:
✓ means that an email has been sent, but not opened.
✓✓ mean that an email has been opened.
The vendor also states it is the only email open tracking in the Chrome Web Store to trace emails for free forever.
EMAIL TRACKING FOR READ RECEIPTS
- See which emails have been read
- Stop asking if colleagues read sent emails
- Access its dashboard and filter emails that have been ‘read’ or ‘not read’
MAILTRACK FREE
- Free and unlimited email tracker for Gmail
- Mailtrack Campaign: Send Google email marketing emails up to 200 contacts at once
- Includes "Sent with Mailtrack" signature
MAILTRACK PRO
- Extra information on email opens: how long ago and how many times
- No Mailtrack signature
- Real-time Gmail read receipts (desktop pop-up or by email)
- Daily email tracking reports
- Reminders
- Last read: know if a recipient is engaged with conversations
- Email & phone support
- Mailtrack Sales: Integrate it with Salesforce or the user's choice of CRM
Mailtrack Features
- Supported: Email tracker
- Supported: Mailtrack Campaign
- Supported: Link tracking
Mailtrack Screenshots
Mailtrack Video
Add our checkmarks (✓✓) to your Gmail through our free and unlimited email tracking software.
Mailtrack is the #1 free email tracker for Gmail, with over 1,5 million active users.
Mailtrack Integrations
Mailtrack Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
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(60)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Mailtrack is a highly valuable tool that has been immensely helpful for users across various industries. Users have found it particularly useful for tracking email opens, allowing them to be prepared and provide better customer service. It is widely used by organizations to ensure that emails have been sent to the correct addresses, especially when email addresses are not updated in public registers. The software enables users to track if their customers have checked their emails, helping them stay organized and manage their schedule. Additionally, Mailtrack allows users to track when recipients open important emails, such as invoices for services, enabling prompt follow-up. This feature is appreciated by users as it helps them prioritize their day and gain insights into the situation by tracking who read their emails. Realtors also find Mailtrack useful for tracking when their offers are being sent to other agents and confirming receipt. Furthermore, educators have used Mailtrack to track emails sent to students for tasks or appointments during distance learning, improving communication and task completion. Account managers have also found value in using Mailtrack to track if their emails were read by clients, helping with project management and following up on leads. Overall, Mailtrack provides detailed reportings on opened emails which are vital for a focused sales approach and enhanced communication strategies in various contexts.
Automatic email tracking: Users have found the automatic email tracking feature provided by Mailtrack to be extremely helpful, with many stating that it has been a valuable tool for staying informed about email opens and keeping track of communication with recipients.
Affordable pricing: Reviewers consider the yearly pricing of Mailtrack to be affordable and fair. Many users find it to be a cost-effective solution compared to other tools that offer similar features as part of a more expensive monthly service.
Intuitive user interface: Users appreciate the easy-to-use and beginner-friendly user interface of Mailtrack. They find it intuitive, allowing them to quickly understand how to navigate and perform tasks within the software effectively and efficiently.
Cumbersome Mobile Implementation: Some users have found the mobile implementation of Mailtrack to be inconvenient and time-consuming. They have expressed frustration with having to go into an extension and click "new tracked reply" for every message they send, which is easily forgotten.
Limited Notifications on Mobile: Users have voiced concerns about the limited notifications on mobile devices when using Mailtrack. Even when using Android to track messages, they are only able to receive notifications on the desktop version, limiting the usefulness of the software on mobile devices.
Inconsistent Tracking of Recipients: Several users have experienced issues with tracking certain recipients in Mailtrack. There seems to be a random labeling of some recipients as untrackable, leading to concerns about the overall reliability of the software's tracking feature.
Users have made several recommendations for Mailtrack based on their experiences with the product. The three most common recommendations are as follows:
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Users appreciate the simplicity and user-friendly interface of Mailtrack. They find it easy to use and navigate, making it accessible to users of all levels of technical expertise.
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Many reviewers have found Mailtrack to be very effective in monitoring and tracking emails. They mention that the software provides accurate and real-time notifications when recipients open their emails, giving them valuable insights into email engagement.
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Customers also recommend Mailtrack for its reliability and stability. They mention that the software works seamlessly without any glitches or downtime, ensuring that they can rely on it for their email tracking needs.
Overall, users recommend Mailtrack for its simplicity, effectiveness in email tracking, and reliable performance.
Attribute Ratings
Reviews
(1-13 of 13)Companies can't remove reviews or game the system. Here's why
January 13, 2021
A good alternative to Boomerang for Gmail.
Score 9 out of 10
Vetted Review
Verified User
Mailtrack is mainly just used by the Commercial Sales team at the moment. It is being trialed as an alternative to Boomerang.
Within Sales, it is very important to be able to keep track of who read emails vs who didn't in order to prioritise your day. By using Mailtrack, we are able to see if a particular email is "hot" or not for example, giving invaluable insight into the situation.
Within Sales, it is very important to be able to keep track of who read emails vs who didn't in order to prioritise your day. By using Mailtrack, we are able to see if a particular email is "hot" or not for example, giving invaluable insight into the situation.
- Summaries of all emails sent.
- Snooze functions.
- Hot topic (when read or forwarded many times).
- Would like to be able to specify when the snooze should be activated until. Right now only 2 options. 24h or 48h.
November 08, 2020
Mailtrack: Your go-to tool for amazing sales insights.
Score 10 out of 10
Vetted Review
Verified User
Being from a Sales department, it becomes very important for us to know the status of our emails, and Mailtrack does exactly that. We get a detailed report on which mail has been opened how many times, which makes it very easy for us to practice a focused approach in sales. A few of my teammates also use Mailtrack and find it extremely useful. The insights by Mailtrack help us a lot in prioritizing the customers and using that research to drive the revenue.
- A detailed daily report on all the sent emails.
- Extremely useful insights about the opened emails.
- Instant notifications of recently opened mails to help with engaged leads.
- For leads opening the mail multiple times, detailed analytics should be offered.
November 06, 2020
Great for Business and Personal Use
Mailtrack is one of the best softwares out there for tracking your mail. It helps in knowing whether it's been sent to the addressee or not and whether or not they have checked the mail. It's great for keeping up with business activities and ensuring that things can be followed through on. Great for both personal and business use. I personally have used Mailtrack to track whether my messages reach the addressee, as I'm looking for potential supervisors and sometimes the emails don't reach them. This has completely changed the way in which I can keep up with my university search. I've also seen that you can see if the messages can be forwarded to people (this is available only in the pro version) and even though I have only used the free version up until now, it's been really great. In terms of business needs, you can be sure about whether or not your email has reached the intended recipient, and Mailtrack can help you follow through on leads as well.
- Adequate tracking
- Easy to use
- Detailed reports
- Useful for business & personal use
- Relatively inexpensive even for pro version
- Helpful range of plans
- Can look over plans for short-term or long-term use
- Maybe have a cheaper plan for pro
- International users need a cheaper plan, as the currency conversion can make it expensive for them
- Can include more features in the free version
- Can offer a trial period for users who would like to try out pro before buying it
- Could be a little quicker in their responses
November 01, 2020
10/10 would use all the time and will recommend to friends.
We sell domain names to corporate companies or individuals. As of now, we are only two members. My partner and I send emails to our clients.
- Immediately you will be notified once any user accesses the email. There is no delay. We have crossed checked and it works awesome.
- The Mailtrack extension is easy to use. Setting up an account and getting started is smooth and fast.
- Free version includes unlimited email tracking, this is fab.
- I think a few more features should be added to the free version, like daily tracking reports, which is only available with the pro version.
- It would be great if it could support custom email accounts apart from Google.
October 30, 2020
Product satisfaction.
Mailtrack is used by most of the employees. It is important for us because it allows us to know when and how many times our messages have been read; this way we are sure that our customers/students/parents have received the progress reports and are aware of the current situation their children are in.
- You get notifications the instant your mail is received.
- You get notifications the instant your mail is read.
- It provides evidence that the email reached its destination and was read.
- It would be useful if when sending an email to several recipients a message of which ones have read it is sent.
October 21, 2020
Mailtrack Hero!
I send out many investor emails daily. Given that those I reach out to are incredibly busy people, having the peace of mind that they have received/read the email I sent is incredibly helpful. It allows me to know if I need to follow up and if there is a reason to wait for a response. I receive data every evening and enjoy being able to view how many open my emails and review the information.
- Daily Data - emails regarding how many emails sent, opened/unopened
- Immediate feedback knowing if the email was delivered
- Simple logos allowing for me to scroll through emails and know easily if there is one checkmark or two - one meaning received, two meaning opened
- It would be great to know how much time recipients spent on each email
- Good to know if the email was deleted
- Perhaps some guidance on suggestions for subject lines with more opens
October 20, 2020
Mailtrack is a terrific email tracking system. Highly reccomend.
Score 10 out of 10
Vetted Review
Verified User
Mailtrack is being used throughout all aspects of the organization. All emails are being tracked to keep a record of outreach. It's important in the Entertainment industry to know who is reading what information and have a record of it.
- Lets you know who has received the emails.
- Lets you know who has opened the emails.
- Lets you know if the emails have been opened more than once.
- Keeps unopened emails in the forefront of your mind in case you want to reach out again.
- It takes a moment to understand how the reports are filed, but other than that, all is well.
October 13, 2020
Fantastic Way to Track EMAIL & be Productive
I am currently using Mailtrack and just started about a month ago. It is very helpful to me to be able to see if my emails are being opened and read. It also notifies me if someone has not opened an email I sent 1 or 2 days ago. I only have the free version but it is very helpful and I hope my company will purchase the professional version soon.
- Tracks who opens an email.
- Tracks which emails and who has not opened.
- Daily report of emails sent, read, opened and unopened is excellent.
- Only using this for a short period of time I am happy with its features.
October 08, 2020
I absolutely recommend Mailtrack for any business.
Score 10 out of 10
Vetted Review
Verified User
I currently us Mailtrack in my everyday work life. It allows me to identify when and how many times my email was opened and read. Previously I had no idea if the customer was reading my emails, or even getting them.
- Easily identifies when an email has been read.
- Allows me to track the full history of the email, including if it has been forwarded.
- Supplies me with a weekly report if I desire.
- It would be nice to know how long the email was opened. This might give me better insight as to whether it was actually read or just briefly opened and closed. If this feature exists I haven't found it yet.
September 25, 2020
Mailtrack is a Top-Notch Program You Can Count On
Score 10 out of 10
Vetted Review
Verified User
I utilize Mailtrack to track how many emails have been opened and when they have been opened. We also track how long it takes to receive a response to our emails once they have been opened, or if a response is ever received after they are opened. We also track the unopened emails as well.
- Email Accountability
- Email Response Time
- Number of Emails Opened
- I really don't have any cons. I have been very pleased with Mailtrack.
September 24, 2020
Mailtrack helps you to grow your sales and effectively manage your team
Mailtrack is a wonderful software to use. I have been sending emails to my prospects and clients through Gmail. There is no email tracking mechanism provided by Gmail. Mailtrack solves this grave issue and helps us to know who has opened our emails and how many times. It is a wonderful piece of software which easily syncs with Gmail. The software also gives a daily report as to how many emails were read, etc. Mailtrack helps us to focus on those clients who are interested in our emails. It helps us to sell our e-publication subscription. Thanks to the entire team who has made this wonderful software.
- Mailtrack tells you who has opened your emails and how many times. This helps us to focus on interested prospects.
- Mailtrack has a feature called as Campaign wherein one can mailmerge more than one email address and send the standard sales mail in one go. It really helps.
- Mailtrack helps to get a daily report about the emails sent and read.
- Mailtrack helps us to identify hot leads by telling us which are the guys who opened our emails multiple times.
- Mailtrack should give a separate dashboard to check datewise statistics separately. Mails notifying unopened emails becomes a clutter.
- Mailtrack should also allow to merge the individual names in Campaign option.
September 19, 2020
Mailtrack - THE useful tool for email tracking
Mailtrack is the only tool I use on all my accounts. It helps track customers and all feedback and to get a hold of how "hot" the mail is to see if it converts or not. I have been "saved" a lot of times by Mailtrack by getting ahead of many conversations. I recommend it to all my friends and all the people I work with.
- Track mail
- Easy to use
- Notifications are a big plus
- Reporting is good
- Limit of 3Mb per mail for the free version
- Sometimes there is no feedback
- Sometimes installing takes time
September 11, 2020
Amazing software, 10/10, highly recommend.
I use Mailtrack on a daily basis to track my emails with current clients, leads, and other professionals in my industry. Since I'm a freelancer, It's only being used by me, but it really is helpful. Getting notifications when an important email has been read is extremely helpful in knowing when to follow up in case of no response from them.
Unfortunately, I haven't been able to test out the paid version of the product yet, but I'm highly considering it with how great just the free version is. My only issue with the product is that every email has a watermark on it when you send it, HOWEVER, you can delete it extremely easily, and the company even shows you how to do it! I have seen no other email tracking software out there that 1) allows you to delete the watermark, but also 2) shows you exactly how to do it! They're an extremely user-friendly service and I would highly recommend them.
Unfortunately, I haven't been able to test out the paid version of the product yet, but I'm highly considering it with how great just the free version is. My only issue with the product is that every email has a watermark on it when you send it, HOWEVER, you can delete it extremely easily, and the company even shows you how to do it! I have seen no other email tracking software out there that 1) allows you to delete the watermark, but also 2) shows you exactly how to do it! They're an extremely user-friendly service and I would highly recommend them.
- Tracks emails
- Allows you to remove watermarks
- Desktop notifications
- None I can think of